Shipping policy
Order Processing Orders are processed within 1–2 business days of purchase (excluding weekends and holidays). You'll receive a confirmation email once your order ships, along with tracking information.
Shipping Destinations Orbitmount ships worldwide. If your country isn't available at checkout, please contact us at [insert support email] and we'll do our best to accommodate you.
Estimated Delivery Times Once shipped, delivery typically takes 5–10 business days, depending on your location. Please note:
- Delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, or local conditions.
- International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Shipping Costs Shipping costs are calculated at checkout based on destination and order size. [Add details if you offer free shipping thresholds, e.g., "Free shipping on orders over 50$.
Order Tracking You will receive a tracking number by email once your order ships. Please allow 24–48 hours for tracking information to update.
Lost or Missing Packages If your tracking shows delivered but you haven't received your package, please contact your local carrier first. If the issue isn't resolved, reach out to us at [insert support email] within 14 days of the delivery date.
Address Accuracy Please double-check your shipping address at checkout. Orbitmount is not responsible for orders shipped to an incorrectly provided address, though we'll do our best to assist in redirecting the package if possible.